The staff was very friendly and helpful. The location is very close to all types of transportation, very convenient.
Laura
січень 2024 р.
The rooms are small, but efficient. The bathroom was larger than Ibis we stayed at in Europe. The breakfast was much better than expected. We only stayed one night but the proximity to the bus station made it the perfect stay for transit.
Keven
грудень 2022 р.
Bed was very comfortable, we should have asked for another 2 pillows. Room was very clean and good A/C.
Ian
лютий 2024 р.
it was very safe in a chaotic area of the city. The safe taxi ride to the airport was a miracle! My stay at Ibis was fantastic! I arrived in Santiago by bus in the early evening. The bus station is chaotic and not the kind of place you want to hang around arranging a cab ride. This Ibis is a clean, comfortable and Safe oasis in a bus station area. The front door is less than a block away and once inside, you are perfectly safe. There is a clean, bright lounge area where I ordered food & wine and had WiFi to manage my travels. The staff was friendly, the room was clean and comfortable. In the morning the front desk arranged an airport taxi for me that left from a secured area. Ibis does it again! They helped me in Tokyo a few years ago and they came thru again in Santiago. If you’re arriving in Santiago by bus, stay here. It works perfectly!
Terry
березень 2023 р.
The location was great, short walk to the bus stations. Our room was tiny but confortable for our family. Breakfast was buffet with good variety. Staff very kind and helpful. It was a great option for a short stay before heading to the airport.
Pablo
січень 2025 р.
Location, very close to the metro and the bus station (we needed to take the bud the next day) It was clean and the staff very helpful and welcoming
Meri
травень 2024 р.
Clean and comfortable. Very helpful staff. Suited our purpose as over the road from the bus station for an early start. Simple but tasty meals in the restaurant. Best steak I'd had all trip. Standard hotel breakfast.
Carol
січень 2023 р.
We had a very nice stay. The man who worked at the reception on December 3, 2023 was very helpful. He helped us with everything (especially arranging SIM cards). Unfortunately we don't know your name: but thanks again for everything! We can appreciate this.
Thomas
грудень 2023 р.
There is a good bus service from the airport to the central bus station, right next to the hotel, which saves having to contend with airport cab drivers. The hotel was a fairly standard american-style chain hotel, which was kind of reassuring in the depressed area of downtown Santiago. And a good buffet breakfast in the morning.
Robert
вересень 2023 р.
Christina from the front desk was amazing. she helped us with translation & advising us on what to see. Ryan at the front desk was also totally amazing.
Tanya
березень 2023 р.